SHIPPING POLICY
Shipping Policy
At Delusion Streetwear, we're committed to delivering your luxury streetwear with care and efficiency. Here's everything you need to know about our shipping process.
DELIVERY COVERAGE
We deliver nationwide across Pakistan, bringing premium streetwear to your doorstep no matter where you are. From Karachi to Islamabad, Lahore to Peshawar, and everywhere in between—we've got you covered.
SHIPPING CHARGES
Flat Rate Shipping
We charge a flat rate of Rs. 200 for delivery across Pakistan, ensuring transparent and affordable shipping for all our customers.
Free Shipping
Enjoy free shipping on all orders above Rs. 4,999. It's our way of rewarding you for investing in quality streetwear.
DELIVERY TIME
Standard Delivery
Your order will arrive within 3-5 working days from the date of dispatch.
Peak Season Delivery
During festivals, sales, and high-demand periods, please allow 5-7 working days for delivery. We appreciate your patience as we work to fulfill every order with care.
Note: Delivery times are estimated and may vary based on your location and courier operations. Remote areas may require additional time.
SHIPPING PARTNER
We partner with Trax, Pakistan's most reliable courier service, to ensure your order reaches you safely and securely. Trax's extensive network guarantees that your luxury streetwear is handled with the professionalism it deserves.
ORDER PROCESSING
Processing Time
Orders are processed within 24-48 hours of confirmation (excluding weekends and public holidays). You'll receive a confirmation email or WhatsApp message once your order is dispatched.
Tracking Your Order
Once shipped, you'll receive a tracking number via WhatsApp or email. Use this to track your package in real-time through the Trax website or mobile app.
You can track your parcel here!
DELIVERY DETAILS
Accurate Information
Please ensure your delivery address, contact number, and email are accurate at checkout. Incorrect details may cause delays or failed deliveries, and re-delivery charges will apply.
Delivery Attempts
Our courier partner will make up to three delivery attempts. If the delivery fails after three attempts, the package will be returned to our warehouse, and you'll be responsible for re-shipment charges.
Signature Required
For security purposes, someone must be available to receive and sign for the package. If you won't be available, consider using an alternate delivery address where someone can accept it on your behalf.
CASH ON DELIVERY (COD)
COD is available across Pakistan with a flat Rs. 200 delivery charge (or free on orders above Rs. 4,999). Simply pay when your order arrives at your doorstep.
BANK TRANSFER ORDERS
For customers choosing bank transfer, send the order amount to the account details provided at checkout. Share your payment screenshot at streetweardelusion@gmail.com or WhatsApp 03355420666. Once verified, your order will be dispatched with zero COD charges.
SHIPPING RESTRICTIONS
We currently do not ship to PO boxes or military addresses. Please provide a complete physical address for successful delivery.
DELAYS & ISSUES
While we strive for timely delivery, unforeseen circumstances such as extreme weather, courier strikes, or public holidays may cause delays. We'll keep you informed and work with our courier partner to resolve any issues promptly.
If your order hasn't arrived within the estimated timeframe, please contact us at:
📧 streetweardelusion@gmail.com
📱 WhatsApp: 03355420666
INTERNATIONAL SHIPPING
We currently deliver exclusively within Pakistan. International shipping will be available soon—stay tuned for updates.
For any shipping-related queries, our team is here to help. Reach out anytime at streetweardelusion@gmail.com or WhatsApp 03355420666.